Engaging employees is a critical agenda for HR and supervisors. The cut-throat competitive War for Talent is making it imperative to engage and retain the performers. However, employee engagement is no longer merely about conversations and connects with a reactive approach. Organizations are turning to technology to create predictive steps to measure engagement levels and correct behaviors in a proactive fashion. Here are some of the key trends that are changing the very face of employee engagement in 2017.
- Engagement levels are slowly improving: The latest report (2016), the State of the American Workplace report places engagement levels at 33%, a slight improvement over 30% in 2013. A lot of this is because human capital strategies are becoming more advanced and employee-centric, as organizations realize that they must invest in the right outcomes. All in all, engagement is and will continue to be a priority.
- Performance Management Technology is critical: Technology is proving to be an enabler for the new-age workplace which is always-on. One such driver of engagement is the changing nature of performance management, both in concept and technological deliverance. Real time feedback platforms are fast being adopted, giving employees an expression of voice. Vendors are coming up with new platforms related to 360 degree feedback, pulse surveys, and KRA and KPI tracking. The companies that incorporate new technologies and systems to bring these concepts to life, will succeed.
- Data-focus: Employee engagement measurement is no longer about mere direct conversations or yearly surveys. HR is turning to the vast data sources- organizational data, social data etc. to understand their people better. Technologies like sentiment analytics are finding application beyond marketing, and in the HR arena. Predictive analytics algorithms are being developed to aid this…
Click here to continue reading Rhucha Kulkarni’s article.