A lot of people analytics professionals are looking into the drivers of performance in their respective companies. Not too long ago, we undertook a study to establish the drivers of performance for a financial institution. The question was which Human Resources factors in staff influenced the performance of different branches and professionals in the organization.…
The challenge We were recently contracted by a major player in Zimbabwe. The company wanted to know if it was paying unnecessary labour costs as a result of overstaffing. The exercise required us to go into each department and establish if the department was overstaffed in its individual roles and job families and was an…
In this post, we present the results from a research study on using psychometric tests to predict road traffic accidents (RTA) at a local company in Zimbabwe. The impact of accidents is grave: it impacts the drivers, client property, insurance rates and the vehicles they operate. We tested 54 drivers using different psychometric tests to…
We approached a major fast-moving consumer goods (FMCG) company operating in Zimbabwe with the intention to help management understand why some of their retail outlets performed above expectation while other outlets performed below expectations. The aim was to identify controllable and non-controllable factors that influence the performance of each outlet. The identification of controllable factors…