Last HR Tech World (now Unleash), we interviewed some of the leading experts in the field of people analytics. One of the questions we asked was: what are you most excited about in HR analytics? This is the first piece of a four-part video series. In this series, we spoke to different experts, including David…
Over the past year, you have visited our website quite regularly – we are thrilled that you chose Analytics in HR (AIHR) as your source of information for the exciting and rapidly developing field of HR/ People Analytics. As we are approaching the festive season, I want to thank you for being a loyal reader…
Measuring Human Resource costs (HR costs, also called Human Resource costing), is a key component of HR accounting. In this article, we’ll explain what Human Resource costing is, why you should measure costs, how to do it and why just measuring Human Resource costs is not enough. Traditionally, the human resource department has been regarded…
Lyndon Sundmark has been very active in the HR analytics space for the last few years. He has shared his passion for analytics in multiple articles and participated as an instructor in one of our online courses. Earlier this month, he has written a book titled ‘Doing HR Analytics – A Practitioner’s Handbook With R…
Big data, business intelligence, and HR analytics are three buzzwords that are frequently talked about. Do you really know what they mean? And what added value does big data and business intelligence bring to the field of HR? This article will explain everything you need to know to answer these questions using different examples. Big…
We all know that engaged employees work harder and make fewer mistakes. Employee engagement is, therefore, one of HR’s best-known metrics. Because it is so important, many HR policies focus on improving this key performance indicator. However, the big question is: is it worth it? This article will explain how you can find out whether…
The Human Resource dashboard and HR report are an important part of managing Human Resources. Both tools are part of HR reporting and for the basics of informed decision making. Why? Because it is hard to make informed decisions when HR business partners and other stakeholders lack insight into their own organization. Never fear, HR…
Data cleaning is a key element in HR analytics. Before you can analyze your data, it needs to be ‘clean’. In this data cleaning guide, we will explain why data cleaning is important and how you can do it. At the bottom of the article we included a helpful data cleaning infographic. A common saying…
Customer service performance is a key business objective that boils down to making customers happy. But what makes customers happy? In this article, we will present the scientific research on the factors that influence customer service performance. This will help both HR and managers make better decisions that are proven to increase revenue. We also…
Employee performance metrics are key to tracking how well employees are performing. Implementing them the right way is tricky. However, when done right, employee performance metrics benefit both the organization and the employee. We listed the most important ones below and included some practical examples of each metric. There are various kinds of employee performance…